Direct to consumer order fulfillment. We are integrated with all major shopping carts and have extensible IT architecture allowing us to quickly integrate with others. We provide reporting on fulfillment activities from inventory levels to order level detail such as tracking and shipping costs.
Capstone provides scalable and quality focused services to successfully manage multi-store distribution fulfillment. We provide on-demand shipping: direct to stores, distribution centers, boutiques or (drop ship) directly to the end consumer.
Regardless of where you are at as a company and even if you have no IT resources, we’ll customize an order processing solution that works for you – whether it’s by uploading a CSV or XLS file, shopping cart integration, FTP or through our customizable web portal for orders and service.
You’ll have visibility and comprehensive reporting with accuracy for the inventory we manage. We track everything that we receive and ship by serial number or bar code. You’ll have complete access to inventory on-hand in addition to logistical analytics that will help you to better forecast and manage your business.
Final Assembly, Testing and Configuration Services
Capstone’s services reach well beyond pick, pack and ship. We will customize a logistical solution to meet your requirements. We have an experienced technical staff with the proper infrastructure to complete final assembly requirements, gateway configuration and testing for wireless products.
RMA and Warranty Services
Having an effective reverse logistics strategy is integral to maintaining brand identity on a post sales basis. When a replacement item is necessary, Capstone will provide a prompt response to action to ensure customer satisfaction. We also provide testing, repair and inventory disposition based upon your requirements – allowing you to maximize the value of returned inventory assets. Capstone also provides a refresh service for working assets that are returned: disinfecting, factory reset and re-kitting.
End of Life Disposition
Capstone is an e-Stewards certified and EPA recognized organization for eco-friendly electronics recycling and reuse. Why is this important to you? Do you have a downstream, lifecycle solution for your product when it’s at the end of life? We’ll develop a disposition strategy that correlates your brand identity with responsible environmental stewardship. Capstone also provides HIPAA compliant services for media sanitization and asset reporting. We also provide our clients with remarketing services to maximize their ROI.